Shipping policy

We ship from our shop in Sacramento, California, to addresses in the United States. The shipping price depends on the weight of your order and where it is going, and you see the exact price at checkout before you pay.

Where we ship

We currently ship to addresses in the 50 United States and Washington, DC. We are not able to ship internationally, to U.S. territories, or to APO/FPO/DPO military addresses at this time.

Shipping options and cost

Shipping is not free. The cost is calculated at checkout from the weight of your order and your delivery address, and it covers carrier postage, packing materials and handling. The options available for your order, along with their exact prices, are shown at checkout before you pay.

Most parts ship with USPS. Depending on your address and the weight of your order, you can choose from:

  • USPS Ground Advantage: economy shipping, usually 2 to 5 business days
  • USPS Priority Mail: usually 1 to 3 business days
  • USPS Priority Mail Express: our fastest option, usually overnight to 2 days

Heavy parts ship with UPS. Items that weigh 25 lb or more ship with UPS Ground, UPS 2nd Day Air or UPS Next Day Air. UPS cannot deliver to PO boxes, so please use a street address for heavy items. If your order includes both regular and heavy items, the shipping for all of them is combined into one charge at checkout.

Delivery times are carrier estimates, not guarantees. They depend on the service you choose and how far you are from Sacramento, and they start when the carrier picks up your package, after processing.

Processing time

We process orders on business days (Monday to Friday). Orders placed on a weekend or outside our business hours are processed when we next open. Processing time is separate from shipping time.

Order tracking

When your order ships, we’ll email you a shipping confirmation with tracking information. You can also check on an order any time on our Track Your Order page.

Shipping address

Please double-check your shipping address before placing your order. If you need to change it, contact us as soon as possible.

Local delivery and pickup

Local delivery: If your address is within 5 miles of our shop, you can choose Local Delivery at checkout. It’s free.

Local pickup: Prefer to pick up your order? Choose pickup at checkout and we’ll email you when it’s ready, usually within about an hour during business hours. Pickup is free.

Russo Parts & Service
6190 Hedge Ave
Sacramento, CA 95829
Monday to Friday, 7:00 AM to 6:00 PM Pacific Time
Closed Saturday and Sunday

Returns

For returns and refunds, please see our Return and refund policy.

Questions?

Call us at (916) 689-6689 (Monday to Friday, 7:00 AM to 6:00 PM Pacific Time) or email russopartsonline@gmail.com.

Last updated: October 27, 2026